Shipping Policy

Thank you for shopping at rteac.com. This Shipping Policy outlines our shipping procedures and delivery information. By placing an order with us, you agree to the terms of this policy.

1. Shipping Options and Rates

We offer several shipping options to meet your needs. Shipping rates are calculated based on the weight of your order, the shipping destination, and the selected shipping method. You can view the shipping costs during the checkout process before completing your order.

2. Order Processing Time

Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. You will receive a notification once your order has been shipped.

3. Shipping Destinations

We currently ship to addresses within the United States. We do not ship to P.O. boxes or APO/FPO addresses. Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.

4. Estimated Delivery Time

Estimated delivery times vary depending on the shipping method and destination. Please refer to the estimated delivery times provided during the checkout process. Note that these are estimates and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

5. Shipping Carriers

We use reputable shipping carriers such as UPS, FedEx, and USPS to deliver your orders. We will provide you with a tracking number so you can monitor the progress of your shipment.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your package on the carrier’s website. Please allow up to 24 hours for the tracking information to become available.

7. Shipping Delays

While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances, such as weather conditions, carrier issues, or incorrect address information. We are not responsible for delays caused by these factors. If your order is significantly delayed, please contact us, and we will do our best to assist you.

8. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to investigate the issue and, if necessary, arrange for a replacement or refund.

9. Shipping Restrictions

Certain products may be subject to shipping restrictions due to their size, weight, or hazardous nature. These restrictions will be noted on the product page. We comply with all applicable shipping regulations.

10. Contact Information

If you have any questions about our Shipping Policy, please contact us using the contact details provided on our website.